Evaluating Recommender Systems, Guy Shani and Asela Gunawardana, 2011Recommender Systems Handbook (Springer)DOI: 10.1007/978-0-387-85820-3_8 - A dedicated chapter in a seminal handbook, providing a foundational overview of evaluation methodologies, metrics, and challenges in recommender systems.
Beyond Accuracy: A Review of Novel Evaluation Metrics for Recommender Systems, Hojjat Abdollahpouri, Gediminas Adomavicius and Francesco Ricci, 2020ACM Transactions on Intelligent Systems and Technology (TIST), Vol. 11 (Association for Computing Machinery)DOI: 10.1145/3400512 - This survey article reviews evaluation metrics beyond traditional accuracy, focusing on aspects like diversity, novelty, and serendipity, which are important for aligning recommendations with diverse business goals and improving user experience.