Recommendation systems often encounter the problem of data sparsity, where users have rated few items in common. This sparsity makes it challenging for direct comparison methods to calculate meaningful similarity scores. Although such methods can be effective at identifying direct similarities, their performance often degrades in sparse datasets. Model-based approaches, particularly matrix factorization, overcome this limitation by moving beyond direct comparisons to instead identify latent features that explain user preferences and item characteristics.
The central idea is to describe both users and items using a set of shared, unobserved attributes known as latent factors. For a movie dataset, these factors might represent genres like "comedy" or "drama," the level of action, the presence of a particular director, or more abstract dimensions that the model learns automatically from the rating patterns. These factors are "latent" because they are not given to us in the dataset; the algorithm's job is to find them.
Matrix factorization accomplishes this by decomposing the large user-item interaction matrix () into two much smaller matrices: a user-factor matrix () and an item-factor matrix ().
By multiplying a user's vector from with an item's vector from , we can reconstruct an approximation of the original rating. This allows us to estimate a rating for any user-item pair, effectively "filling in the blanks" of our sparse interaction matrix.
The user-item matrix is approximated by the product of a user-factor matrix and an item-factor matrix .
If we have users, items, and choose to find latent factors, our user-factor matrix will be of size and our item-factor matrix will be . The predicted rating for user and item is calculated by taking the dot product of the user's vector (the -th row of ) and the item's vector (the -th column of ):
Let's illustrate with a simple two-factor example () for movies. Imagine our model has learned the following latent factors:
Now, consider a user, Alex, and two movies, Movie A and Movie B. The algorithm might represent them with the following vectors:
[0.9, 0.8]. Alex strongly prefers lighthearted comedies and character-driven films.[0.7, 0.6]. This movie is a fairly lighthearted, character-driven comedy.[-0.8, -0.9]. This movie is a serious, action-oriented drama.We can predict Alex's rating for each movie:
The high positive score for Movie A and the high negative score for Movie B align with our intuition. The model predicts that Alex will enjoy Movie A and dislike Movie B. The strength of matrix factorization is that the model learns these factor representations on its own, just by trying to find matrices and whose product best reconstructs the known ratings in .
This approach offers several important benefits:
Of course, the main challenge is to find the optimal values for the matrices and . The model must "learn" the factor vectors that minimize the difference between predicted ratings () and actual, known ratings (). The following sections will cover the algorithms used to perform this factorization and learning process.
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