Frequently Asked Questions
How quickly will I receive a response?
Inquiries requiring a response (such as questions, support requests, or partnership inquiries) typically receive a reply within 24-48 hours during business days. Urgent technical issues are prioritized and usually receive a response within 24 hours. Feedback, requests, and general comments are reviewed but may not receive individual responses.
Can I request a new course topic?
Absolutely! Course topic suggestions are welcome from the community. Use the contact form above with "Course Question" as the subject to share your interests and suggestions.
Do you offer custom training for organizations?
Yes, custom training solutions are available for organizations subject to availability. Select "Partnership Opportunity" in the subject line and provide details about your organization's needs.
How can I report a technical issue?
For technical issues, please select "Technical Support" as your subject and include as much detail as possible such as error messages, and steps to reproduce the issue.